Privacy Policy · Terms of Service · SMS/Text Messaging PolicyNoxon, Montana · Phone: 406-923-8377 · Website: https://bullrivervet.com/

Last updated: July 13, 2026

Bull River Veterinary Clinic ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, visit our clinic, or use our veterinary services. Please read this policy carefully. By using our website or services, you consent to the practices described herein.

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and mailing address
• Pet and patient information (species, breed, age, medical and vaccination history)
• Billing and payment information (processed securely through third-party payment processors)
• Communications you send to us (emails, contact form submissions, phone calls, text messages)
• Mobile phone number and SMS opt-in consent data

Automatically Collected Information

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies

• Schedule, confirm, and fulfill appointments and veterinary service requests
• Communicate with you about your pet's care, appointments, and services
• Send SMS/text messages related to customer care, appointment reminders, wellness and vaccination reminders, prescription and refill notifications, and service updates (with your consent)
• Provide customer support and respond to inquiries
• Improve our website and services
• Comply with legal obligations and protect our rights
• Detect and prevent fraud or unauthorized activity

Mobile information and mobile opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you wish to stop receiving future SMS communications, you can opt out at any time by texting STOP to 406-923-8377.

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist in operating our business (payment processors, laboratory and diagnostic partners, IT support)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Safety & Protection: To protect the rights, property, or safety of Bull River Veterinary Clinic, our clients, or the public

Important: No mobile information, including opt-in data or consent, will ever be shared with third parties for marketing purposes.

We use cookies and similar technologies to enhance your experience on our website, including essential cookies required for basic functionality and analytics cookies that help us understand how visitors use our site. You can manage cookie preferences through your browser settings.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Opt out of marketing communications at any time
• SMS Opt-Out: Text STOP to 406-923-8377 to stop receiving text messages

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after any changes indicates your acceptance of the revised policy.

Bull River Veterinary Clinic
Phone: 406-923-8377
Website: https://bullrivervet.com/

Last updated: July 13, 2026

By accessing or using the Bull River Veterinary Clinic website ("Site") and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you are prohibited from using the Site and must discontinue use immediately. We reserve the right to modify these Terms at any time, and your continued use of the Site constitutes acceptance of any changes.

Bull River Veterinary Clinic provides veterinary care and related services through our clinic in Noxon, Montana, including:

• Wellness examinations and preventive care
• Vaccinations and parasite prevention
• Diagnostic services, including laboratory work and imaging
• Surgical and dental procedures
• Prescription medications and refills
• Urgent and follow-up care

All services are subject to availability and the professional judgment of our veterinary staff. Fees are subject to change without notice.

• Service estimates are provided as approximations; final charges may vary based on the care actually provided
• Payment is due at the time services are rendered unless other arrangements have been made in advance
• You are authorized to use the payment method provided, and all information you supply is accurate and complete
• We reserve the right to refuse or reschedule any appointment at our discretion
• Missed appointments without adequate notice may be subject to a fee

Information provided on the Site or by text message is for general informational purposes and does not replace an in-person examination or professional veterinary advice. In an emergency, please call the clinic or seek immediate veterinary care.

The following terms apply to Bull River Veterinary Clinic's SMS/text messaging program for customer care communications.

1. SMS Opt-In Methods. You may enroll by:

• Texting START to 406-923-8377
• Providing consent via our website contact form at https://bullrivervet.com/
• Providing verbal consent in person at the clinic or over the phone

By opting in, you authorize Bull River Veterinary Clinic ("we," "our," "us") to send you recurring SMS messages related to customer care, appointment reminders, wellness and vaccination reminders, prescription and refill notifications, and service-related communications.

2. Message Frequency. Message frequency varies based on your appointments, your pet's care, and your questions.

3. Cost. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

4. Opt-Out. Text STOP to 406-923-8377 at any time to cancel. After you text STOP, we will send a single confirmation text and you will no longer receive messages from this campaign. Reply START to resubscribe.

5. Help. Text HELP for assistance, or contact us at 406-923-8377 or https://bullrivervet.com/.

6. Consent. Consent is not a condition of purchase or of receiving veterinary services. Mobile information and mobile opt-in data will not be shared with any third parties for marketing or promotional purposes.

These Terms shall be governed by and construed in accordance with the laws of the State of Montana, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Montana.

To the fullest extent permitted by law, Bull River Veterinary Clinic and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

Bull River Veterinary Clinic
Phone: 406-923-8377
Website: https://bullrivervet.com/

Last updated: July 13, 2026

Bull River Veterinary Clinic ("we," "us," or "our") offers an SMS/text messaging program to provide clients with appointment reminders, wellness and vaccination reminders, prescription and refill notifications, service updates, and other customer care messages related to their pets' veterinary care. By opting in, you agree to receive text messages from Bull River Veterinary Clinic at the phone number you provide.

You may opt in to receive text messages from Bull River Veterinary Clinic by:

• Texting START to 406-923-8377
• Submitting the contact form on our website at https://bullrivervet.com/
• Providing verbal consent in person at the clinic or over the phone

By opting in, you expressly consent to receive recurring automated informational and customer care text messages from Bull River Veterinary Clinic. Consent is not a condition of purchase or of receiving veterinary services.

Messages may include, but are not limited to:

• Appointment confirmations and reminders
• Wellness, vaccination, and preventive-care reminders
• Prescription and medication refill notifications
• Laboratory and test result notifications
• Customer service follow-ups and responses to your questions

Message frequency varies based on your appointments and questions. Standard message and data rates may apply.

• Reply STOP to any message you receive from us
• Text STOP to 406-923-8377
• Contact us at 406-923-8377

After opting out, you will receive a one-time confirmation message.

For assistance, reply HELP to any text message. You can also reach us directly by calling 406-923-8377 or visiting https://bullrivervet.com/.

Message and data rates may apply. Bull River Veterinary Clinic does not charge for text messages, but your carrier's standard messaging rates apply. Supported carriers include, but are not limited to, AT&T, Verizon, T-Mobile, U.S. Cellular, and other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Mobile information and mobile opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and opt-in consent data will be used solely for the purposes of sending you the messages described in this policy. For more information, please review our Privacy Policy above.

Opt-In Confirmation (START)

"Bull River Veterinary Clinic: You're now subscribed to appointment and pet care reminders. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to unsubscribe."

Opt-Out Confirmation (STOP)

"Bull River Veterinary Clinic: You have been unsubscribed and will receive no further text messages. For assistance, call 406-923-8377. Reply START to opt back in."

Help Response (HELP)

"Bull River Veterinary Clinic: For help, call 406-923-8377 or visit https://bullrivervet.com. Msg & data rates may apply. Reply STOP to unsubscribe."

"Hi [name], this is Bull River Veterinary Clinic reminding you of [pet]'s appointment on [date] at [time]. Reply C to confirm or call us to reschedule. Reply STOP to opt out.""Hi [name], [pet]'s lab results are back. Please call Bull River Veterinary Clinic to discuss next steps. Reply STOP to opt out, HELP for help."

Stay connected with Bull River Veterinary Clinic!

Text START to 406-923-8377 to receive appointment reminders, wellness and vaccination reminders, and service updates for your pet.

By subscribing, you agree to receive recurring informational messages. Message frequency may vary. Standard message and data rates may apply. For assistance, reply HELP. You can opt out at any time by replying STOP.

• You must be 18 years of age or older to participate in the SMS program.
• By opting in, you confirm that the phone number provided is your own and that you are authorized to receive messages at that number.
• Consent is not a condition of purchase or of receiving veterinary services.
• Bull River Veterinary Clinic reserves the right to modify or discontinue the SMS program at any time without prior notice.
• Bull River Veterinary Clinic is not liable for any delays or failures in message delivery.

Bull River Veterinary Clinic
Phone: 406-923-8377
Website: https://bullrivervet.com/